Terms of service
Welcome to Ice Flow. These Terms of Service govern your use of our website and the purchase of any products from Ice Flow. By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree with any part of these Terms of Service, please do not use our website.
General Conditions
Ice Flow reserves the right to refuse service to anyone for any reason at any time. You agree not to use our products or website for any unlawful or unauthorized purpose, and you must not violate any applicable laws or regulations.
Products and Services
Ice Flow offers cold therapy and wellness products, including but not limited to The Freeze, The One, and Filters for The One. All product descriptions, specifications, and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
We make every effort to display accurate product information; however, we do not guarantee that descriptions, images, or specifications are error free.
Pricing and Payments
All prices are listed in U.S. dollars unless otherwise stated. Ice Flow reserves the right to modify pricing at any time without prior notice. Payment must be received in full before an order is processed or shipped.
No Refund Policy
All sales are final. Ice Flow does not offer refunds, returns, or exchanges under any circumstances. No order is refundable by any means. By placing an order, you acknowledge and accept this policy.
Order Acceptance and Cancellation
Ice Flow reserves the right to accept or decline any order for any reason. Once an order is placed and confirmed, it cannot be canceled, modified, or refunded.
Shipping and Delivery
Shipping times are estimates and may vary based on location, carrier, or unforeseen circumstances. Ice Flow is not responsible for delays caused by shipping carriers, customs processing, or events beyond our control.
Risk of loss and title for products pass to you upon delivery.
Product Use and Disclaimer
Ice Flow products are intended for wellness and recovery purposes only. Always consult a medical professional before using cold therapy products, especially if you have underlying health conditions. Ice Flow is not responsible for injuries, health complications, or damages resulting from improper use of our products.
Limitation of Liability
To the fullest extent permitted by law, Ice Flow shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the product purchased.
Intellectual Property
All content on this website, including text, images, logos, graphics, and designs, is the property of Ice Flow and may not be copied, reproduced, distributed, or used without prior written permission.
Third Party Services and Links
Our website may include links to third party websites or services. Ice Flow is not responsible for the content, policies, or practices of any third party sites. Use of third party services is at your own risk.
Privacy Policy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Puerto Rico, without regard to its conflict of law principles.
Changes to Terms of Service
Ice Flow reserves the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on our website. Continued use of the website after changes constitutes acceptance of the updated terms.
Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
Email: Ventas@Iceflowllc.com
Ice Flow is based in Puerto Rico.